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Getting to know your home resource centre

Whether you live in a condo or a house, you likely take for granted the many components and systems that form it. That is, of course, until something goes wrong. This resource centre is designed to provide you with a basic understanding of the various components and systems that make up your home. Please take a few minutes to review the articles below. If you have a specific question, please email us.

For hundreds of other helpful articles created specifically for homeowners, condo owners, landlords, and tenants, visit our resource centres.

Getting to know your water leak detection system

Learn what a water leak detection systems is and how they work. And, learn how they may help save you money on your home insurance premiums.

Getting to know your basement (or crawl space)

Everything you need to know about basements and crawl spaces. From insulation, waterproofing, heating and designing a basement or crawl space; Square One covers it all.

Getting to know your driveway

Most homes have a driveway of some sort. No matter what type of driveway you have, it's important to know how to take care of it to avoid costly or unsightly defects, and the home insurance considerations you may need to think about.

Getting to know copper pipes and plumbing

Learn everything you need to know about copper pipes and plumbing in your house. How it works, how to prevent corrosion and what you do for routine maintenance. Lastly, we’ll cover insurance considerations and what you should do if something goes wrong with your copper pipes.

Getting to know wood floors

Learn everything you need to know about home wood flooring. From the different types, like engineered versus solid, how to maintain wood flooring, what to do if something goes wrong and what your home insurance provider will want to know.

Getting to know bidets

Learn everything you need to know about bidets, including what it is, how they work, maintenance, benefits and more. Also learn how to prevent water damage from a bidet.

Getting to know your retaining walls

Learn what a retaining wall is, how it works, life expectancy ang how to maintain them. We'll also cover retaining wall ideas and other commonly asked questions.

Getting to know your septic tank in Quebec

Learn about septic tanks for homes in Quebec: different types of tanks, what they cost, maintenance tips, and insurance considerations.

Getting to know exterior siding

Learn about exterior siding for your home, including the most popular types and their pros + cons. Plus, home insurance considerations.

Getting to know electrical panels

Learn information on electrical panels including how they work, tips for proper maintenance, and what to do if something goes wrong. Also learn the insurance considerations you should think about with electrical panels.

Getting to know knob and tube wiring

Learn the basics of knob and tube wiring, including common issues, how to identify K&T wiring, maintenance, and insurance considerations.

Getting to know aluminum wiring

Learn all about residential aluminum wiring, including common problems, how to identify it, how to maintain it, and home insurance considerations.

Getting to know gutters and downspouts

Square One provides information on gutters and downspouts including how they work, tips for proper maintenance, and what to do if something goes wrong.

Getting to know Poly-B plumbing

Information on Poly-B (polybutylene) plumbing. Learn some common issues, maintenance tips, and what to do if something goes wrong.

Getting to know galvanized steel plumbing

Learn everything you need to know about galvanized steel plumbing. Find out its life expectancy, common problems, and possible lead contamination.

Getting to know Kitec plumbing

Learn everything you need to know about Kitec plumbing. We explain how to identify Kitec, the common issues, and the insurance considerations.

Getting to know hot water tanks (or heaters)

Learn everything you need to know about hot water tanks. We’ll cover what it is, types, considerations when buying, repairing, replacing and more.

Getting to know tankless water heaters

Learn everything you need to know about tankless water heaters and how they work and what one you should get. Also, learn what you need to do if something goes wrong and much more.

Getting to know sump pumps

Learn what a sump pump is, how it operates, the types available and costs. We’ll also cover everything you need to know about maintenance, repairs and insurance.

Getting to know heat pumps

Learn everything you need to know about heat pumps. Learn they work, tips for maintenance, and what you should do if something goes wrong. Also, learn exactly what your home insurance provider will want to know if you have a heat pump in your home.

Getting to know forced air furnaces

Learn information on forced air furnaces. Learn the basics, maintenance tips, common repair techniques, and more. Also, learn the other commonly asked questions and know exactly what your home insurance provider will want to know about the forced air furnace.

Getting to know radiant floor heating

Learn everything about radiant floor heating and how it works. Also, learn about the different types, proper maintenance techniques and home insurance considerations.

Getting to know baseboard heaters

Learn about baseboard heaters, both electric and hydronic. Includes maintenance tips, troubleshooting, and costs. Plus, insurance considerations.

Getting to know perimeter drain systems

Learn what a perimeter drain system is, how it works and tips for maintaining the system as a homeowner. You'll also learn what to do if something goes wrong and insurance considerations.

Getting to know home attics

Learn everything you need to know about home attics including how they need to be installed, costs, insulation and what you need to know to convert yours to a living space.

Getting to know backwater valves

Learn information on backwater (backflow) valves including how they work, tips for proper maintenance, and available subsidies. As well as home insurance considerations with a backflow valve.

Getting to know windows

Learn everything about home windows including the different types, tips for proper maintenance, and ways to fix simple problems. As well as insurance considerations.

Getting to know doors

Learn information on residential doors including the different types, tips for proper maintenance, and ways to fix simple problems.

Getting to know your window wells

Square One provides information on window wells including how they work, tips for proper maintenance, and what to do if something goes wrong.

Getting to know decks and patios

Learn all about decks and patios. Learn about the different types, proper maintenance techniques, and what you should do if yours needs repairs. As well as the important home insurance considerations.

Getting to know your refrigerator

Learn information on refrigerators including the different types, cool features, and tips to fix common problems. As well, learn how to maintain your fridge and the home insurance considerations.